Sky Marble HK Customer Service

Privacy Policy

This policy applies to all aspects and operations of Sky Marble online, both in Hong Kong and all countries in which Sky Marble ships. This includes Skymarble.net. Privacy Policy last updated August 24th, 2010.

Information We Collect

We collect information you give us, such as during transactions, customer service, online registrations, saved addresses, and surveys. We collect information to improve your shopping experience and to enable us to better deliver you relevant services. We do this by using lawful and fair methods.

When you visit and interact with our website, we collect certain information regarding your internet protocol address, operating system, browser type, address of a referring website, if any, and the path you take through our web pages. This is used for us to evaluate the use of and effectiveness of our website. We use "cookies" on our site for member login purposes, so that you can remain logged in as you use or return to our web site.

How We Use Your Information

Sky Marble uses your information to provide requested products and services and to support core business functions. These include fulfillment, internal business processes, marketing, authentication and fraud prevention, and public safety and legal functions. These include:

  • To register and service your account
  • To administer contests, surveys, and promotions
  • To provide customer service and alert you to product information, including recalls
  • To help us improve and customize our services, websites, and advertising
  • To send you information about our products, services and promotions
Sky Marble does not share your information to third-parties. One exception is the passing of billing and shipping information to PayPal and an appropriate shipping company.

Your Options

It is not required to provide any personal information upon using Skymarble.net. However, we require certain personal details if you wish to register an account. These include: name, e-mail, gender, and date of birth. We occasionally send newletters to registered members to update them on current and upcoming products and promotions. Newsletters can be disabled in the user control panel.

If you have any questions or concerns regarding our privacy policy, please contact us at contact@skymarble.net or call us during business hours at (+852)2889 7002.